Rest assured that giving your bank info & privacy information over the Web with our website is safe and secure. We use our best efforts to protect your personal information. stores all customer data (name, address, credit card number, order information, etc.) on our own dedicated, secure servers to protect against unauthorized access. All your personal information inputted (including creditcard number, name, address and  password) by you is encrypted during transmission using the latest 128-bit Secure Sockets Layer (SSL) technology to ensure all your details are kept secure. 

You may also help us out in maintaining the security of our site. Remember to exit out of before leaving your computer unattended so that others cannot see any of your personal information and in the event that your credit card is stolen or misplaced, contact your credit card provider immediately.


A. Commitment to Personal Data Protection

We are committed to protecting the privacy of the personal data (“Personal Data”) we hold.  To ensure that you can make informed decisions and feel confident about providing your Personal Data to us, we outline in this Policy our practices and the choices you have concerning the collection and use of your Personal Data.

B. The Personal Data We Collect

Certain Personal Data (e.g. relating to your personal information and contact information) are required for specific services and if you fail to supply such Personal Data as requested from each specific service, we may not be able to deliver you the services or products.  By providing your Personal Data to us, you acknowledge that such provision is fair and reasonable in the circumstances. The purposes for which your Personal Data are collected and used may include (without limitation) one or more of the following purposes: 

  • for the supply of any services, products and/or other subjects (together, the “Services”) may offer to you, or you may require from us, from time to time;

  • for payment purposes for any of the products & services of HealthGlow, including verification of credit card details with third parties;

  • for use of the online services available at any of the communication channels of HealthGlow;

  • with your consent, for marketing or promoting any of the products & services of HealthGlow (e.g. sending you updates on our latest offers and promotions in relation to any of our products & services from time to time);

  • with your consent, for promoting and soliciting donations or contributions for charitable or nonprofit making causes;

  • for identification and verification purposes in connection with any of the Services that may be supplied to you;

  • for communicating with you by email, mail, fax, phone or other means, including contacting you regarding your enquiries;

  • for conducting research and/or analysis from time to time to better understand your shopping, spending and/or other consumption needs, preferences, interests, experiences and/or habits;

  • for designing new and/or enhancing existing products & services;

  • for managing customer relationship and relationship;

  • for making disclosures when required by law, regulation, or court order of any jurisdiction and/or as requested by any government, regulatory or law enforcement authority or administrative organisation, which may be within or outside The Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”)

We will not knowingly or intentionally use, share or sell your Personal Data in ways which are unrelated to the above purposes (or purposes as specified in a personal information collection statement when we collect your Personal Data) without your prior consent.

C. Disclosure and Transfer of Personal Data

To facilitate the purposes mentioned under “B. The Personal Data We Collect”, we may transfer, disclose, grant access to or share your Personal Data with third parties located within or outside Hong Kong, and your Personal Data may be transferred within or outside Hong Kong.  These third parties may include the following:​

  • any person, government or law enforcement authority or administrative organisation;

  • any person under a duty of confidentiality to any member of HealthGlow (including accountants, legal advisers or other advisers);

  • charitable or non-profit marking organisations.

D. Use of Cookies and Log Files

If you visit any of our websites, we may use cookie files to store and track information about you and your preferences.  A cookie is a small text file that our website transfers to your computer's or device’s hard disk.  We use cookies to better serve you and/or maintain your information across multiple pages within or across one or more sessions.  Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in future.  However, if you disable cookies or refuse to accept a request to place a cookie, certain functionalities on our websites may not be available. 

Cookies contain information about you and your preferences.  For example, if you inquire about product pricing and availability, the site might create a cookie that contains the details you entered.  Or it might only contain a record of which pages within the site you visited, to help the site customise the view for you the next time you visit.

Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie.  For example, the site cannot determine your email name unless you choose to type it. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it. 

We may also collect information regarding your IP address, browser type, domain name and access time. This information is used for our own research purposes.  As it is not linked to any personal information, it is separate from your Personal Data.  In rare instances, IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.


Phone: +852 6495 1803


Facebook: Healthglow


Mon - Fri: 9:30am - 6:30 pm
​​Saturday: 9:30am - 1 pm
​Sunday: Closed



© 2020 by HealthGlow, tradename of Highliner Group Limited